Terms & Conditions
TERMS & CONDITIONS 📄
1. COMPANY INFORMATION 🏢
ZM Textiles
Belgium Business Registration: BE1009742284
Address: Mechelsesteenweg 114, 1970 Wezembeek-Oppem
2. ORDERS 🛒
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All prices in EUR, include Belgian VAT
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Order confirmation sent via email
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We reserve the right to cancel orders in case of pricing errors
3. PAYMENT 💳
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Accepted methods: PayPal, Visa, Mastercard, Bancontact
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Payments are processed securely through our trusted payment processor
4. SHIPPING 🚚
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Belgium: €4.95 (B-Post), Free pickup in Wezembeek-Oppem
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EU: €7.95–12.95 depending on country
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Delivery within 3–7 business days
5. RETURNS (Belgian Consumer Law) 🔄
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14-day return period from delivery date
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Items must be unused and in original packaging
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Customer pays return shipping
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Refund within 14 days of receiving return
6. WARRANTY 🏷️
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OEKO-TEX® certified products
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2-year warranty on manufacturing defects (EU law)
7. COMPLAINTS 📧
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Contact: info@zmtextiles.be
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If unresolved, you may contact the Belgian Consumer Mediation Service
8. GOVERNING LAW ⚖️
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Belgian law applies
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Disputes resolved in Belgian courts
FAQs
What’s the minimum order quantity for bulk orders?
We offer flexible(20 minimum) order quantities to suit your needs. Contact us for details.
Where is ZM textiles Physical Store Located ?
You Can visit our Physical Store and check the quality and different variants of our Towel Products.
Store Adress: Mechelsesteenweg 114, Wezembeek-Oppem, Belgium.
How long does shipping take?
Shipping times vary based on order size and location. We’ll provide an estimated delivery timeline with your quote.
What payment methods do you accept for bulk orders?
We accept all major payment methods, including bank transfers and credit cards.