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Legal Notice - ZM Textiles Belgium

Effective Date: November 2025

Welcome to ZM Textiles! Below are the legal details regarding our business and operations in accordance with Belgian and European Union law.

1. COMPANY INFORMATION

Company Name: ZM Textiles Belgium
Legal Entity Type: Sole Proprietorship (Belgium)
Registered Address: Mechelsesteenweg 114, 1970 Wezembeek-Oppem, Belgium
Enterprise/VAT Number: BE1009.742.284
Trade Register: ZM Textiles
Registration Date: 28 May 2024

2. CONTACT INFORMATION

Email: info@zmtextiles.be
Phone: +32 488 56 42 66
Website: https://zmtextiles.be

Business Hours:
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

3. WEBSITE OPERATOR

This website (zmtextiles.be) is operated by ZM Textiles Belgium. All content, services, and products offered through this website are provided by ZM Textiles Belgium.

4. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:
- Text, images, graphics, logos, and designs
- Product descriptions and photographs
- Website layout and structure
- Trademarks and brand names

is the property of ZM Textiles Belgium or its content suppliers and is protected by Belgian and international copyright laws.

Unauthorized use, reproduction, modification, distribution, or republication of any content is strictly prohibited without prior written permission from ZM Textiles Belgium.

5. LIABILITY DISCLAIMER

Website Use:
While we strive to ensure accurate and up-to-date information on our website, ZM Textiles Belgium is not responsible for:
- Errors, inaccuracies, or omissions in website content
- Technical issues or interruptions in website availability
- Any loss or damage arising from the use of this website

Product Information:
- Product descriptions, images, colors, and specifications are provided for informational purposes
- Actual product appearance may vary slightly due to screen settings, lighting, and manufacturing variations
- We make every effort to accurately represent our OEKO-TEX certified products

External Links:
- Our website may contain links to third-party websites for your convenience
- ZM Textiles Belgium is not responsible for the content, accuracy, or practices of external websites
- Use of external links is at your own risk

6. PRODUCT QUALITY AND CERTIFICATIONS

ZM Textiles Belgium is committed to quality and sustainability:
- Our products are OEKO-TEX Standard 100 certified
- We comply with all relevant Belgian and EU product safety regulations
- All textiles meet European quality standards

7. GOVERNING LAW AND JURISDICTION

This legal notice and all matters related to the use of this website are governed by the laws of Belgium.

Any disputes arising from:
- The use of this website
- Purchase of products or services
- Interpretation of these terms

shall be subject to the exclusive jurisdiction of the Belgian courts.

8. COOKIES AND DATA PROTECTION

For information about how we collect, use, and protect your personal data, please refer to our:
- Privacy Policy: https://zmtextiles.be/policies/privacy-policy

We comply with:
- Belgian Data Protection Law
- EU General Data Protection Regulation (GDPR)
- EU Cookie Directive

9. CONSUMER RIGHTS

As a Belgian business selling to EU consumers, we comply with:
- EU Consumer Rights Directive
- Belgian Consumer Protection Law
- 14-day cooling-off period for distance sales
- 2-year warranty on consumer goods

For details on returns, refunds, and consumer rights, see our:
- Return and Refund Policy: https://zmtextiles.be/policies/refund-policy

10. COMPLAINT PROCEDURE

If you have any complaints regarding our services, products, or website:

Step 1: Contact us directly
- Email: info@zmtextiles.be
- Phone: +32 488 56 42 66
- We aim to resolve all complaints within 14 business days

Step 2: Consumer Mediation Service
- If you're not satisfied with our response, you may contact the Belgian Consumer Mediation Service

Step 3: EU Online Dispute Resolution
- For online purchases, you may also use the European Commission's Online Dispute Resolution platform:
- https://ec.europa.eu/consumers/odr/

11. VAT INFORMATION

- VAT Number: BE1009.742.284
- All prices displayed on our website include Belgian VAT (21% standard rate)
- For EU customers, VAT is charged according to EU regulations
- VAT invoices are provided with all orders

12. PROFESSIONAL LIABILITY INSURANCE

ZM Textiles Belgium maintains appropriate professional liability insurance as required by Belgian law.

13. UPDATES TO THIS LEGAL NOTICE

We reserve the right to update or amend this Legal Notice at any time to:
- Reflect changes in our business practices
- Comply with new legal requirements
- Improve clarity and transparency

Changes will be posted on this page with the updated effective date. Continued use of our website constitutes acceptance of any changes.

14. CONTACT FOR LEGAL MATTERS

For legal inquiries, complaints, or questions regarding this Legal Notice:

ZM Textiles Belgium
Mechelsesteenweg 114
1970 Wezembeek-Oppem
Belgium

Email: info@zmtextiles.be
Phone: +32 488 56 42 66

Last Updated: November 2025